We are proud to say that all our remanufactured inkjets & compatible
toner cartridges are manufactured in the USA. We promote keeping jobs in
WHAT IS A
Remanufactured cartridges have been recycled and reprocessed from an
original equipment manufacturer (OEM) empty core. Our remanufactured
cartridges are produced to stringent quality control standards, using
lab-tested components to ensure consistent OEM-equivalent performance.
REMANUFACTURED CARTRIDGE INFERIOR TO A NEW ONE?
There is no difference in print quality or page yield with a properly
remanufactured cartridge. Our cartridges are guaranteed to meet or
exceed the quality, reliability and yield standards of the original
WHAT IF I
EXPERIENCE A PRINT QUALITY ISSUE?
If a cartridge does not meet expectations, simply notify a customer
service representative and return the cartridge and a page sample
showing the print quality problem in the box it came in. Please refer to
our Product Return Policy for details.
REMANUFACTURED TONER CARTRIDGES VOID MY EQUIPMENT WARRANTY?
Law prohibits manufacturers from voiding their warranty obligations on
the grounds that a consumer did not use the original manufacturer's
WHY DON'T MORE
Basically, this is due to lack of education. The office products
remanufacturing industry has been in existence for about 20 years. But
we are working diligently to educate consumers about the value of
remanufactured cartridges and the advancement the industry has made in
the improved technology of remanufacturing cartridges. Through public
relations campaigns, local, state and federal legislation, more and more
users are realizing the added value and comparable quality of
AM I REALLY
HELPING THE ENVIRONMENT BY USING REMANUFACTURED CARTRIDGES?
Definitely. Each discarded cartridge adds approximately three pounds of
unnecessary waste to our landfills - waste that will take as long as
1,000 years to decompose. It is estimated that over 400 million
cartridges end up in landfills every single year. The remanufacturing
industry has already made a substantially positive impact on the
environment and the economy and will continue to do so.
WHAT IS A
A remanufactured cartridge is a recycled cartridge that has been
restored to "like-new" quality. The remanufacturing process cartridges
go through is extensive. They are first inspected to insure there are no
visible marks or defects. They are then drained of any remaining ink and
ultra-sonically cleaned to ensure a clog-free printhead. Cartridges are
then refilled with high quality ink, print tested to ensure quality
printing, and then given a final inspection. If a cartridge doesn't pass
every step and quality test in this process, it is not used.
O.E.M. (or OEM) stands for 'Original Equipment Manufacturer'. This
refers to the original manufacturer such as Apple Brother Canon Dell
Epson Hewlett Packard (HP) Konica-Minolta Kyocera-Mita Lexmark Okidata
Panasonic Pitney Bowes Ricoh Samsung Sharp Toshiba Xerox
COMPATIBLE PRODUCTS NEW?
Yes, they are new products, however they may not be original OEM branded
products. We carry a new compatible products, and remanufactured
products. Our new compatible products are new cartridges that are made
by a different company other than the name brand.
PRODUCTS VOID MY WARRANTY?
No. In fact, there is legislation in place to prevent this. The
manufacturer is not allowed to void the warranty on your printer because
your using a compatible or remanufactured cartridge.
Yes. We offer a 365-Day 100% Money Back Guarantee on everything we sell.
CARDS DO YOU ACCEPT?
We currently accept Visa, MasterCard, American Express and Discover.
DO YOU ACCEPT
No. We do not accept international orders (including Canada).
WHY WON'T MY
CARTRIDGE FIT INTO MY PRINTER?
Depending on the cartridge model, a temporary plastic clip may be
attached to the cartridge. This clip is to help seal and protect the
cartridge during transit. Check to make sure this plastic transport clip
is removed from your inkjet cartridge. If this is not the problem, check
to verify that you have the correct inkjet cartridge model for your
WHAT SHOULD I DO
IF MY PRINTER GIVES ME AN ERROR MESSAGE?
Your printer may need to be reset. You can reset your printer buy
turning the power off, than taking the power cord out of the outlet.
Please wait 30 seconds before plugging the power back in and restarting
the printer. The printer will reboot and than start to initialize.
Satisfaction with Prompt Reliable Service
of orders arrive next day
we sell is delivered free of charge on all orders that has been
Unprecedented levels of customer service:friendly
assistance from real people highly trained - we're extremely easy to
contact by phone or email
to our quality products inkjets and laser toners there is no worrie
no job will stop unless you out a ink or laser toner.