- Open the ink
cartridge cover. Pull the lock release lever down and take out the ink
cartridge for the color shown on the LCD.
Reinstall the ink cartridge and lift each lock release lever and
push it until it clicks, and then close the ink cartridge cover.
The LCD should then display:
Did you change xxxxxx? Yes No.
The LCD should display this question for the color(s) that was replaced.
BE SURE to select Yes using the up or down arrow key or
Dial Pad. If Yes is not selected for the replaced
cartridges, INK EMPTYwill appear again.
- After all the
correct selections are made, the machine will then go into a cleaning cycle.
If the LCD displays "No Cartridge",
there is a possibility that ink cartridges other than ones you replaced are
empty. Follow steps below to check the ink volume. If there are empty ink
cartridges, please replace them.
- Press Ink or Ink
* If your Brother machine does not have the Ink or Ink
Management key on the control panel, please press Menu.
Press the Up or Down arrow key to select Ink or Ink
Management, and then press OK.
- Press the Up or
Down arrow key to select Ink Volume.
- The LCD shows the
Press the Up or Down arrow key to select the color (colour) you want to
- Press Stop/Exit.
If the message "No Cartridge"
does not disappear, unplug the machine from the AC power outlet and wait
approximately 10 seconds, and then plug it back in. If the date and time appear
on the display, the issue is resolved.
If you still have the same problem, please contact Brother Customer
Service from "Contact Us".